Advanced Management Training:  

 

 

Synopsis;
This Advanced Management Skills training course is ideally positioned for senior members of the team or middle management who wish to expand and develop higher level management skills.

The advanced management skills course is a combination of theory and practical with each module attracting additional assignments that will need to be completed and reviewed at the next session.

The programme is delivered in an interactive style to ensure that plenty of group discussion takes place, along with scenarios, role plays and group exercises.

Aims & Objectives;
The course builds on your current management skills set with the aim of providing you with an all encompassing management tool kit in the core subject areas relevant to your development: 

  • Emotional Intelligence
  • Change Management
  • Internal Customer Relationships
  • Developing Self and Others
  • Managing Difficult Situations

Pre-Course Work;
There is no pre course work required for this Advanced Management skills course, however you will need to have previous management experience or attended our Intermediate Management training programme (See course list)

Course Outline;
The advanced management skills development course covers the following 5 modules, each one receiving assignments for you to complete.

Module 1 – Emotional Intelligence

  • Identify personal strengths and weaknesses
  • Identify strengths and weakness of others
  • Analyse and present workplace signs of emotional intelligence
  • Understand the benefits of emotional intelligence in the workplace
  • Maintain self motivation in challenging situations
  • Understand the key stages in developing emotional intelligence
  • Identify emotional triggers in self and others and respond accordingly
  • Identify personal motivation factors that relate to themselves
  • Maintain self control and use awareness of others in decision making

Module 2 – Change Management

  • Understand the reasoning behind workplace changes
  • Identify how people respond differently to change
  • Consider barriers to change and why people resist
  • Recognise techniques to successfully implement change
  • Compare a variety of factors in problem solving
  • Execute an action plan and take responsibility for it’s implementation
  • Demonstrate best practice at times of change

Module 3 – Internal Customer Relationships

  • Understand the communication process
  • Identify barriers to communication from a number of perspectives
  • Understand customer service best practice
  • Understand the importance of workplace relationships
  • Understand the key workplace relationships from a variety of perspectives
  • Execute and action plan and take responsibility for it’s implementation
  • Build upon relationships with key colleagues

Module 4 – Developing Self and Others

  • Recognise and understand personal development needs in line with organisational requirements
  • Recognise and understand development needs of others in line with organisational requirements
  • Prepare effectively for an appraisal interview
  • Recognise current development status of own team
  • Recognise current roles within the ream and recommend improvement actions
  • Build upon personal effectiveness
  • Create a training plan
  • Create a personal career plan

Module 5 – Managing Difficult Situations

  • Understand the causes of potential conflict
  • Understand the positive and negative impacts of conflict
  • Understand the stage of escalation a situation of conflict is in
  • Operate collaboratively
  • Recognise what is going on whilst partaking in a discussion
  • Understand and manage a work based relationship

Duration:

5 Days

No of Delegates – The Total Number of delegates that can sit this is course is a maximum of 12 to uphold the quality of our training and to ensure the course is properly embedded to achieve the companies /  individual goals. 

Prices£849 (ex VAT)  Per day for up to 12 delegates trained onsite

(An additional charge for travel will be applied at 40p per mile from Sequence HQ to your premesis)

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