Advanced Supervisor Training Course:  

 

 

Synopsis:
 This Advanced Supervisor Training Course provides existing supervisors with a comprehensive overview of their job roles and utilizes their experiences as supervisors currently and gives them the underpinning skills for the next step into management.

Supervisors / Team Leaders will gain the underpinning skills required to motivate and manage a team successfully. This courses utilises practical structures and tools throughout. All delegates will receive a practical action plan, improved communication skills and a developed management style that will show increased productivity back in the workplace

Pre-Course Work: No pre-course work is required for this Advanced Supervisor Training Course 

Course Content:

  • Roles and responsibilities

                        Why do managers manage?

                        Meet the expectations of your team

                        A manager's five key responsibilities

  • Leadership and communication

                        Identify your communication style

                        Improve communication upwards and downwards

                        The importance of regular meetings

                        Develop assertive behaviour

                        The myths of leadership and the five dimensions of an authentic

                        leader

  • Management style and team dynamics

                        Use of the appropriate style of management depending on the team,

                        ask and individual

                        Building your team

                        Motivating others through delegation

                        Making delegation work and avoiding common pitfalls

                        Manage your own time effectively

  • Motivation and reward

                        Motivators: theoretical approaches

                        Define performance standards and use appropriate tools/indicators

                        Linking reward to results

                        Setting goals and SMART objectives

                        Delivering both motivational and developmental feedback

                        Competency Framework

                        Dealing with difficult situations and people: role play and discussion

                        Coaching

                        Retaining talent

                        Benefits of 360 degree review

  • Feedback and dealing with difficult situations

                        Structure for constructive feedback

                        Do's and don'ts of feedback

                        Motivational and developmental feedback

                        Conduct and capability issues

                        Practical exercises

  • Self Management

                        Self-analysis for managers

                        Assertiveness: golden rules of saying no

                        Managing conflict within teams

                        Time and stress management: procrastination and displacement

                        activity and the prioritisation matrix

                         

 Learning Outcomes:

Upon completion of this Advanced Supervisor Training Course delegates will have…

  • Vital interpersonal skills for becoming a successful, respected leader
  • Tried and tested techniques to get the best out of your team
  • An awareness of your own communication style
  • Motivational techniques
  • Communication skills that work upwards and downwards through your organisation
  • The confidence to give useful feedback and tackle conduct issues
  • The ability to manage your time and delegate with confidence
  • Assertive techniques to deal with conflict and say 'no' when required
  • Tools to help you handle stress and conflicting demands on your time
  • A blended learning experience allowing you to continue to develop skills in the workplace

Duration:
 2 Days

No of Delegates: – The Total Number of delegates that can sit this is course is a maximum of 12 to uphold the quality of our training and to ensure the course is properly embedded to achieve the companies / individual goals. 

Prices £849 (ex VAT) Per day for up to 12 delegates trained onsite

(An additional charge for travel will be applied at 40p per mile from Sequence HQ to your premises)