Terms and Conditions:  

 

 

Our terms and conditions and all other expressed terms of the contract shall be governed and constructed in accordance with the laws of England.

Payments:

Payment for courses will be due upon receipt of invoice if the course delivery date is within a 4 week period at the time of booking. Payment for courses that have a lead time of more than 4 weeks will require a deposit of 50% at time of booking, with the outstanding payment paid no later than 7 days from the date of the course. You will receive a Sequence Training UK Ltd invoice at the time of booking. Payments to Sequence Training UK Ltd can be made by either BACS or CHEQUE. If you are paying by CHEQUE please make them payable to Sequence Training UK Ltd

Cancellations and Rescheduling:

Cancellations or re-schedules must be received in writing.

Sequence Training UK Ltd only accepts the date on which the letter, fax or email is received as the date the cancellation or reschedule has been made.

Although we will endeavour to reschedule at a time convenient to you the final agreement on dates for re-scheduling will be held by us.

If a re-scheduled course cannot subsequently be attended by you, the booking shall be cancelled without refund.

Payment Repsonsibilities for Cancellations and Reschedules: Cancellations:
Cancellations

If a course is cancelled fourteen working days or fewer prior to the training date, a cancellation charge of one hundred percent will apply.

Re-scheduling

If a course is rescheduled fourteen working days or fewer to the training date, you can re-schedule the course for a charge of only fifty percent, however if a you cannot provide attendees on the date of the re-schedule, then a cancellation fee of one hundred percent will be charged.

Liability:

Except in respect of death or personal injury caused by Sequence Training UK Ltd, or as expressly provided in these Conditions, Sequence Training UK Ltd shall not be liable to the client by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of Sequence Training UK Ltd, its trainers, staff or agents or otherwise) which arise out of or in connection with the provision of the training course and the entire liability of Sequence Training UK Ltd under or in connection with the contract shall not exceed the amount of Sequence Training UK Ltd charges for the provision of the training course except as expressly provided in these conditions.

Sequence Training UK Ltd shall not be liable to the client or be deemed in breach of contract by reason of any delay or failure to perform any of Sequence Training UK Ltd obligations in relation to the training course if this was due to any cause beyond Sequence Training UK Ltd reasonable control.

Confidentiality:

All information relating to you and your business are kept confidential. We do not sell, trade or rent your personal information to others. Your details are not passed to third parties and are used only in accordance with the Data Protection Act.

Duration Of Terms:

These terms and conditions are subject to change without notice.

Complaints

For the EXP T&D Complaints procedure please contact us on info@sequencetraining.co.uk or alternatively call us on 01753 610 365